Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect information, what we do with it and what controls you have over your personal information when using our website www.aldenhamestate.co.uk.

 

Your Privacy

We take our duty to process your personal information very seriously.

We may change this document from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.

Refer to the sections below for more details on how and why we use your personal information:

  • Website Usage

  • When you sign up to our newsletters

  • When you contact us via email

  • Links to other websites

  • The information we need

  • Collecting your personal information

  • Where is your information stored?

  • Sharing your information

  • Retaining your information

  • What are your rights?

  • How to contact us

 

WEBSITE USAGE

When you are browsing our website, we have cookies in place to ensure that the website works well and provide information on how you navigate the site and the pages you visit. You will be given the option to accept or decline these cookies when you visit the website.

 

WHEN YOU SUBSCRIBE TO Aldenham estate email NEWS

When subscribing to the Aldenham Estate newsletter, we ask for your name and email address, with the option to provide your company name too. This allows us to personalise our communications with you. You will remain on the mailing list until you withdraw your consent by unsubscribing. You can unsubscribe at any time, either by using the unsubscribe option in any of our newsletters or by emailing info@aldenhamestate.co.uk. We use a third party provider, Mailerlite, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

WHEN YOU CONTACT US VIA EMAIL

When you make an enquiry via email, the information in the email will only be used to respond to your request or question. We try to respond to email queries as promptly as possible.

 

WHERE IS YOUR INFORMATION STORED?

We do not store your data in any system other than the secure inboxes connected to the aldenhamestate.co.uk domain, held in the form of the original email message received.

SHARING YOUR INFORMATION

We do not share your information with any other organisations or individuals outside the Aldenham Estate group, unless we are obliged to by law, for purposes of national security, taxation and criminal investigations and in the following instances:

  • If you have agreed that we may do so

  • If to deal with a legitimate enquiry received via the website

  • If we sell the business – the new owner may obtain past email records. This information would only be used for the same purposes for which it was originally obtained.

  • And, we will never sell or rent your personal information to other organisations.

 

RETAINING YOUR INFORMATION

We hold your information only as long as necessary for each reason that we use it. During the retention period we ensure the security and integrity of the information.

 

WHAT ARE YOUR RIGHTS?

You have a number of rights about how the personal information you provide can be used. These are:

  • Transparency over how we use your personal information (right to be informed).

  • The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).

  • Update or amend the information we hold about you if it is wrong (right of rectification).

  • Ask us to stop using your information (right to restrict processing).

  • Ask us to remove your personal information from our records (right to be 'forgotten').

  • Obtain and reuse your personal information for your own purposes (right to data portability).

  • Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

 

If you wish to raise a complaint about how we have handled your personal information, you can contact us, and we will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law, you may complain to the Information Commissioner’s Office (ICO).

If you would like to know more about your rights under data protection law, you can find out more at the Information Commissioners Office website.

 

HOW TO CONTACT US

If you wish to talk through anything in our privacy policy, find out more about your rights or obtain a copy of the information we hold about you, please contact us by emailing info@aldenhamestate.co.uk and we will be happy to help.

 

ABOUT US

Aldenham Estate is managed by Gibbs Family Investment Company Limited, a company registered in England and Wales. Registered company number: 11439436, whose registered office is Hitchcock House Hilltop Park, Devizes Road, Salisbury, Wiltshire, United Kingdom, SP3 4UF.

 

Last updated: March 2022